I recently went back to Seascape Resort in Aptos to celebrate my anniversary on August 6th. It was the same resort I got married in last year and I've now had the chance to experience multiple room types and the incredible service offered by their staff. The first thing I notice as a returning guest is that many of the staff remember my wife and I. A sure sign of a world-class resort facility is the ability of the staff to remember past guests as well as anticipate their wants and needs. My wife and I got that in spades.
Upon arrival, we were greeted warmly and asked if we'd like to check in. It was early (1PM) and the normal check-in time was 4PM so we weren't expecting to get into our room. Our plan was to simply drop off a bottle of champagne (Dom Perignon) to have with dinner (the hostess at Sanderling's handled the wine and reservation perfectly!). We were pleasantly surprised that they could get us in but also in the main building, Room 203, which made things much more convenient. It's an ocean-view suite, perfectly situated to look past the trees but still see the beach. It's definitely one of the better rooms in the resort. When we stayed last year, we had a 2 bedroom villa with ocean-front views as well. If it's within your budget, I highly recommend those.
The hotel knew it was our anniversary so they kindly brought by a complimentary bottle of champagne (a nice Domain St. Michelle brut rose) and chocolates. That came at an appropriate time and the room service staff were very pleasant. Otherwise, we were left to the quiet of our room and the views. Everything was in order, our dinner reservations easily confirmed, and all we had to do was relax.
Before dinner, we stopped by the bar to enjoy our bottle of champagne before dinner. Not only did the staff get the bottle we had stored earlier but they brought it to us perfectly chilled, poured it for us, and made sure we had everything we needed. When we wanted to change tables, they kindly and quickly moved EVERYTHING to our new table. They could not have done a better job. Afterward, at dinner, we were shown to what I consider to be the best table in the restaurant. Although all the tables are good, this one in the corner by the front windows is the best in my opinion. It's got good views at all angles and it's situated to be ideal for 2 people. Dinner was delicious (as always), served promptly and the staff once again impresses with seemless service. They're so good you don't even know they're there. Our waiter actually remembered us from prior visits, which was very nice, and everyone was friendly and conversational.
Our checkout process, at the front desk, took about 60 seconds. All we did was drop off the keys and left. They are extremely efficient at the front desk and know what needs to be done (or not done). Impeccable service once again.
I've stayed at many 5-star resorts around the world and frequently compare Seascape Resort to the best. All the famous names you've heard mentioned should include this hotel as well. The staff are warm, friendly, and efficient, the views amazing, services are sublime, and quality is top-grade. For a vacation at the beach, you can't beat Seascape Resort.
If you have enjoyed reading my blog, please subscribe HERE!
Want to know more about me? Just Google Me!
Bryan Robertson, CEO | T: 650.799.9951 | Email: email@example.com | Website: http://www.BryanRobertsonHomes.com |CA BRE# 01191946 | Catarra Real Estate, Inc | 171 Main St #220 | Los Altos, CA 94022